Membership Plan
Comparison Table
🥈 Silver
For purchases below AED 10,000
Warranty
5 Years
Free Shifting
–
Maintenance Checkup
–
Delivery
Standard
Dedicated Support Line
–
🥇 Gold Member
For purchases below AED 10,000
Warranty
10 Years
Free Shifting
1 Time / Year (UAE)
Maintenance Checkup
Starting Year 2
Delivery
Priority Delivery
Dedicated Support Line
✅ Yes
💎 Platinum
For purchases below AED 10,000
Warranty
10 Years Full Coverage
Free Shifting
Unlimited (UAE only)
Maintenance Checkup
Every Year
Delivery
VIP Delivery
Dedicated Support Line
VIP Personal Support
*Your membership level is based on the total value of your Rotai massage chair purchase. No separate signup is required — it will be assigned automatically after your order is confirmed.
FAQ
Shipping
No, it’s automatic. Your membership level is based on the total value of your Rotai massage chair purchase.
You’ll be upgraded to the higher membership tier and receive new benefits.
Free shifting means we’ll help move your massage chair to a new location within the UAE, depending on your plan. Gold members get one free shift per year, Platinum members get unlimited free shifting.
Your membership is linked to each chair. If one qualifies for Gold and the other for Silver, each chair receives the corresponding benefits.
No, membership level is based only on the value of your chair. However, you can upgrade by purchasing a higher-tier chair or trading in your current one.