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Dual Core Massage Chair with 4D Mechanism
Rotai Gemini Massage Chair features a unique 4D Upper Mechanism that combines scraping, pressing, and stretching techniques to target neck and shoulder tightness. Its exclusive Dual Core 6-roller system is the only one of its kind, providing a customizable massage experience with soft, medium, deep, or deep-tissue options. This advanced chair delivers a comprehensive massage by simultaneously working on your neck, shoulders, spine, calves, and feet, while also addressing your waist, hips, and glutes, offering an unparalleled all-encompassing experience.
10 Years Warranty
Rotai is dedicated to ensuring your satisfaction and comfort with every massage chair purchase. Every new Rotai massage chair comes with a comprehensive 10-year warranty, covering all parts and services. This warranty is designed to provide you with peace of mind, knowing that your investment is protected against unexpected repairs or issues.
Rest assured, your Rotai massage chair is built to last, and our warranty support team is always available to assist you throughout your ownership.
Exclusive two-tier Zero Gravity system.
Unlike most massage chairs that only offer a single zero gravity position, the Rotai Gemini Massage Chair features two distinct zero gravity settings. This unique design allows the chair to recline into a fully horizontal position, ideal for relaxation or a nap after your massage. Most chairs return to the seated position after a program, but the Rotai Gemini Massage Chair can be programmed to end in zero gravity for added comfort.
72 layers of pocketed compressed Airbags
Gemini massage chair features 72 layers of pocketed, compressed airbags. This design ensures a highly effective and comfortable massage by using multiple layers to adapt to your body's contours. Each layer works together to provide a deep, precise, and enveloping massage experience, targeting various areas of your body for optimal relief and relaxation.
Patented Heated Massage
The patented heated massage system features controlled heat for the calves and knees, designed to ease muscle tension. Utilizing advanced Graphene technology, this system enhances the thermal properties of the back, waist, and legs. It maintains a consistent temperature of 45-50°C to improve blood circulation and boost the benefits of your massage.
Deep Yoga-Inversion Stretch
Experience exceptional Thai stretching with the Rotai Gemini Massage Chair, featuring adjustable reclining angles and a broad massage stroke for a wide stretching range. The Gemini model stands out by providing a unique inversion back-stretch that no other robotic massage chair can match. This advanced feature delivers an unforgettable massage experience, enhancing your comfort and relaxation.
Three Rollers with Airbag Massage for Feet
Experience a comprehensive foot massage with three rollers and wraparound airbags. The foot reflex zones, including the toe area that mirrors vital nerves in the head and the heel area that influences hormone secretion and sleep quality, are effectively targeted. Regular massage in these areas can support overall well-being and restful sleep.
Smart Control, Premium Sound, and Wireless Charging
Rotai Gemini massage chair features advanced AI Smart Control, offering effortless and intuitive operation with automatic adjustments based on your preferences. Enjoy an immersive audio experience with premium quality surround sound, delivering clear, high-fidelity sound that enhances your relaxation. Additionally, the built-in wireless phone charger keeps your device powered up without the need for cables, adding convenience to your relaxation time.
Pinpoint Massages
With 36 unique massage programs available, simply tap and get the ideal massage for your body. Massages include Shiatsu, a Japanese therapy based on the principle of acupuncture; blood flowing focused Percussion/Tapping, and Kneading. Relieve stress and let the Rotai Gemini become your best friend.
Feature | Details |
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Model | Gemini |
Zero Gravity Sleep System | Yes |
Full Body Scan - Smart Full Body Medical Scan | Yes |
Double Mechanism Sync Massage | For neck, shoulders, back, and waist |
One Press Control Sliding | 5CM wall clearance |
3D Massage - True 3D Deep Tissue Massage System | Yes |
Lower Back Massage | Intense lower back rollers |
Graphene Heat - Back, Waist, and Leg Heat Function | Between 45-50 ℃ |
Engulfed Arm Massage System | Yes |
Quiet Massage | Yes |
Adjustable Leg Extensions | Yes |
Wheels for Easy Movement | Yes |
Full Body Stretch | Yes |
Shoulder Massage | Humongous shoulder massagers |
Foot Reflexology Massage System | Yes |
Custom Forming Sole Rollers | Yes |
Hand Reflexology Massage System | Yes |
Full Body Reflexology Massage System | Yes |
Human Hands Massage System | Yes |
Chiropractic Body Twist Technology | Yes |
Airbags | 50 layers |
USB / MP3 / Music / APP | Yes |
Operating Voltage | 110V-220V |
Recline Dimensions (Feet Down) | 2058583 CM |
Upright Dimensions | 17085125 CM |
Weight | 180 KG |
Effective Date: 14/12/2023
Thank you for choosing ROTAI as your partner in achieving total wellness. To ensure transparency and clarity, we have outlined our Warranty and Service policies below.
ROTAI STANDARD WARRANTY POLICY
At Rotai, we are confident in the quality and durability of our products. That is why we offer a 10-years warranty that covers all mechanical issues, such as free parts replacement within 10 years of purchase. No hidden fees, no hassle, no worries.
We value our customers and we want to ensure that you are satisfied with your purchase. Whether you need a new battery, a new screen, or a new keyboard, we will replace it for you at no extra cost.
Our warranty is one of the best in the industry and it shows how much we care about our products and our customers. With Rotai, you can enjoy peace of mind and a great user experience.
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Coverage Duration:
- Massage Chair: 10 years from the date of purchase or delivery, whichever is later.
- Massage Accessories: 1 year from the date of purchase or delivery, whichever is later.
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Coverage Details:
- Free parts replacement within 10 years of purchase.
- The warranty covers manufacturing defects.
- Excludes tampering, misuse, unauthorized maintenance, and specific components (e.g., product battery,leather, accessories).
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Chargeable Services:
- Certain services and parts may be chargeable if warranty terms are not met or supporting documents are incomplete.
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Repair or Replacement:
- ROTAI has the option to repair or replace a defective product.
- If replaced, the original warranty is terminated, and the replaced product becomes ROTAI's property.
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Limitations:
- The warranty is not transferable, and ROTAI is not liable for damages beyond the purchase price.
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Service Process:
- Customers may send their ROTAI product to any ROTAI Outlet during operating hours.
- Delivery charges apply for collection/return/delivery of defective products.
LIMITATIONS AND EXCLUSIONS OF WARRANTY
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Invalidation of Warranty:
- Invalidated if the product serial number is tampered with or evidence of commercial use is found.
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Exclusions from Coverage:
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Liability Limitations:
- ROTAI is not liable for indirect damages or losses beyond the product's purchase price.
- Exclusions cover cosmetic damage, wear and tear, general maintenance, and more.
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Contact Information:
- Customers should contact customer service at info@rotaiuae.com for service maintenance appointments.
Customer Interaction Guideline:
- While serving customers is our priority, we value our staff's well-being.
- Mutual respect is appreciated, and we reserve the right to refuse service to abusive customers.
Thank you for your understanding and cooperation. We are committed to providing you with quality products and services.
Last updated: Wednesday, 25 September 2024
Return Policy
We have a 15-day return policy, which means you have 15 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. To start a return, you can contact us at support@rotai.ae
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, or damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@rotai.ae
Bank Charges and Cash on Delivery Terms
a) In the event of a purchase cancellation, refund, or return request, any associated bank transaction fees incurred by the company will be deducted from the refund amount issued to the customer.
b) For orders placed via Cash on Delivery (COD), no additional charges will be applied for cancellations, refunds, or returns.
Refunds for Installment Plan Purchases
For purchases made through installment plans such as Tabby, Cashew, or bank installment options like Buy Now Pay Later, a 6% transaction charge will be applied to the refund amount in case of a return.
FAQs
Absolutely! You can experience the comfort and features of our massage chairs firsthand by visiting one of our local stores. Follow the link provided to find the nearest location where you can try and buy our products. If visiting our store isn't possible, we also offer in-home demos for your convenience. Please contact us to arrange an in-home demo if needed.
Free Same-Day or Next-Day Delivery (UAE): Our in-house team provides fast delivery across Dubai, Abu Dhabi, Ajman, Sharjah, Ras Al Khaimah, Al Ain, and all parts of the UAE.
1-2 Day Delivery (Outside UAE): We ensure quick delivery to international locations.
Free Home Trial (UAE): Try out a massage chair at your doorstep before making a purchase.
Free Installation (UAE): We handle the setup so your massage chair is ready to use.
Free Shifting and Relocation (UAE): We move your massage chair within your home or to a new location at no extra cost.
Unmatched Warranty: As the only company with both its own manufacturing facilities and a global distribution network, Rotai is proud to offer a 10-year warranty on all our massage chairs. Our extended warranty reflects our unwavering trust in the quality and longevity of our products.
What's Covered: This 10-year warranty includes free parts replacement within 10 years of purchase.
If you experience any issues with your product, please feel free to reach out to us. We are here to assist you and ensure that your concerns are addressed promptly.