Gemini luxury Massage Chair (Red)
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Dual Core Massage Chair with 4D Mechanism
Rotai Gemini Massage Chair features a unique 4D Upper Mechanism that combines scraping, pressing, and stretching techniques to target neck and shoulder tightness. Its exclusive Dual Core 6-roller system is the only one of its kind, providing a customizable massage experience with soft, medium, deep, or deep-tissue options. This advanced chair delivers a comprehensive massage by simultaneously working on your neck, shoulders, spine, calves, and feet, while also addressing your waist, hips, and glutes, offering an unparalleled all-encompassing experience.
10 Years Warranty
Rotai is dedicated to ensuring your satisfaction and comfort with every massage chair purchase. Every new Rotai massage chair comes with a comprehensive 10-year warranty, covering all parts and services. This warranty is designed to provide you with peace of mind, knowing that your investment is protected against unexpected repairs or issues.
Rest assured, your Rotai massage chair is built to last, and our warranty support team is always available to assist you throughout your ownership.
Exclusive two-tier Zero Gravity system.
Unlike most massage chairs that only offer a single zero gravity position, the Rotai Gemini Massage Chair features two distinct zero gravity settings. This unique design allows the chair to recline into a fully horizontal position, ideal for relaxation or a nap after your massage. Most chairs return to the seated position after a program, but the Rotai Gemini Massage Chair can be programmed to end in zero gravity for added comfort.
72 layers of pocketed compressed Airbags
Gemini massage chair features 72 layers of pocketed, compressed airbags. This design ensures a highly effective and comfortable massage by using multiple layers to adapt to your body's contours. Each layer works together to provide a deep, precise, and enveloping massage experience, targeting various areas of your body for optimal relief and relaxation.
Patented Heated Massage
The patented heated massage system features controlled heat for the calves and knees, designed to ease muscle tension. Utilizing advanced Graphene technology, this system enhances the thermal properties of the back, waist, and legs. It maintains a consistent temperature of 45-50°C to improve blood circulation and boost the benefits of your massage.
Deep Yoga-Inversion Stretch
Experience exceptional Thai stretching with the Rotai Gemini Massage Chair, featuring adjustable reclining angles and a broad massage stroke for a wide stretching range. The Gemini model stands out by providing a unique inversion back-stretch that no other robotic massage chair can match. This advanced feature delivers an unforgettable massage experience, enhancing your comfort and relaxation.
Three Rollers with Airbag Massage for Feet
Experience a comprehensive foot massage with three rollers and wraparound airbags. The foot reflex zones, including the toe area that mirrors vital nerves in the head and the heel area that influences hormone secretion and sleep quality, are effectively targeted. Regular massage in these areas can support overall well-being and restful sleep.
Smart Control, Premium Sound, and Wireless Charging
Rotai Gemini massage chair features advanced AI Smart Control, offering effortless and intuitive operation with automatic adjustments based on your preferences. Enjoy an immersive audio experience with premium quality surround sound, delivering clear, high-fidelity sound that enhances your relaxation. Additionally, the built-in wireless phone charger keeps your device powered up without the need for cables, adding convenience to your relaxation time.
Pinpoint Massages
With 36 unique massage programs available, simply tap and get the ideal massage for your body. Massages include Shiatsu, a Japanese therapy based on the principle of acupuncture; blood flowing focused Percussion/Tapping, and Kneading. Relieve stress and let the Rotai Gemini become your best friend.
Feature | Details |
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Model | Gemini |
Product Type | Massage Chair |
Product Video | Youtube Link |
Zero Gravity Sleep System | Yes |
Full Body Scan - Smart Full Body Medical Scan | Yes |
Double Mechanism Sync Massage | For neck, shoulders, back, and waist |
One Press Control Sliding | 5CM wall clearance |
3D Massage - True 3D Deep Tissue Massage System | Yes |
Lower Back Massage | Intense lower back rollers |
Graphene Heat - Back, Waist, and Leg Heat Function | Between 45-50 ℃ |
Engulfed Arm Massage System | Yes |
Quiet Massage | Yes |
Adjustable Leg Extensions | Yes |
Wheels for Easy Movement | Yes |
Full Body Stretch | Yes |
Shoulder Massage | Humongous shoulder massagers |
Foot Reflexology Massage System | Yes |
Custom Forming Sole Rollers | Yes |
Hand Reflexology Massage System | Yes |
Full Body Reflexology Massage System | Yes |
Human Hands Massage System | Yes |
Chiropractic Body Twist Technology | Yes |
Airbags | 50 layers |
USB / MP3 / Music / APP | Yes |
Operating Voltage | 110V-220V |
Recline Dimensions (Feet Down) | 2058583 CM |
Upright Dimensions | 17085125 CM |
Weight | 180 KG |
Effective Date: 14/12/2023
Thank you for choosing ROTAI as your partner in achieving total wellness. To ensure transparency and clarity, we have outlined our Warranty and Service policies below.
ROTAI STANDARD WARRANTY POLICY
At Rotai, we are confident in the quality and durability of our products. That is why we offer a 10-years warranty that covers all mechanical issues, such as free parts replacement within 10 years of purchase. No hidden fees, no hassle, no worries.
We value our customers and we want to ensure that you are satisfied with your purchase. Whether you need a new battery, a new screen, or a new keyboard, we will replace it for you at no extra cost.
Our warranty is one of the best in the industry and it shows how much we care about our products and our customers. With Rotai, you can enjoy peace of mind and a great user experience.
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Coverage Duration:
- Massage Chair: 10 years from the date of purchase or delivery, whichever is later.
- Massage Accessories: 1 year from the date of purchase or delivery, whichever is later.
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Coverage Details:
- Free parts replacement within 10 years of purchase.
- The warranty covers manufacturing defects.
- Excludes tampering, misuse, unauthorized maintenance, and specific components (e.g., product battery,leather, accessories).
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Chargeable Services:
- Certain services and parts may be chargeable if warranty terms are not met or supporting documents are incomplete.
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Repair or Replacement:
- ROTAI has the option to repair or replace a defective product.
- If replaced, the original warranty is terminated, and the replaced product becomes ROTAI's property.
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Limitations:
- The warranty is not transferable, and ROTAI is not liable for damages beyond the purchase price.
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Service Process:
- Customers may send their ROTAI product to any ROTAI Outlet during operating hours.
- Delivery charges apply for collection/return/delivery of defective products.
LIMITATIONS AND EXCLUSIONS OF WARRANTY
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Invalidation of Warranty:
- Invalidated if the product serial number is tampered with or evidence of commercial use is found.
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Exclusions from Coverage:
- Numerous exclusions apply, including non-operating items, consumables, user-performed maintenance, and more.
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Liability Limitations:
- ROTAI is not liable for indirect damages or losses beyond the product's purchase price.
- Exclusions cover cosmetic damage, wear and tear, general maintenance, and more.
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Contact Information:
- Customers should contact customer service at info@rotaiuae.com for service maintenance appointments.
Customer Interaction Guideline:
- While serving customers is our priority, we value our staff's well-being.
- Mutual respect is appreciated, and we reserve the right to refuse service to abusive customers.
Thank you for your understanding and cooperation. We are committed to providing you with quality products and services.
Last updated: 2:29 PM Tuesday, 19 November 2024
We understand that sometimes a purchase might not meet your expectations, and we aim to make the return, refund, and exchange process as clear and easy as possible. Below are the details of our policy for both online and in-store purchases.
1. Return Policy
We offer a 15-day return policy from the date you receive your item. To qualify for a return, the item must meet the following conditions:
- The product must be unused and in the same condition as it was when received.
- The product must be in its original packaging with all original tags and labels intact.
- You must have the original receipt or proof of purchase.
To initiate a return, please contact our customer support team at support@rotai.ae with your order details. Once the return request is received, our team will guide you through the process.
2. Damages and Issues
Upon receiving your order, please inspect it carefully. If any items are damaged, defective, or if you have received an incorrect product, please notify us immediately. We will assess the issue and take appropriate action, which may include providing a replacement, repair, or full refund.
Please note that claims related to damages or wrong items must be made within 48 hours of receiving your package.
3. Exchanges
We offer a one-time exchange for items that meet the following criteria:
- The item must be in the same condition as received, unused, and in its original packaging.
- Exchanges are allowed for items of equal value or a higher-priced item, for which you will need to pay the price difference.
If the exchanged item does not meet your expectations, you have the option to return it under our standard return policy. Please note that exchanges are subject to product availability.
4. Refunds
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, we will process the refund to your original payment method within 10 business days.
Please be aware that your bank or credit card provider may take additional time to process and post the refund to your account. If more than 15 business days have passed since we approved your return and you have not received your refund, please contact us at support@rotai.ae.
5. Bank Charges
In the event of a refund, any transaction fees charged by the bank or payment provider at the time of purchase will be deducted from the refund amount. These fees are based on the policies of the bank or payment service and can vary. You will be responsible for any charges related to the refund that are charged by your bank or credit card provider.
6. Refunds for Installment Plan Purchases
If you purchased your item through an installment plan, such as Tabby, Cashew, or other "Buy Now, Pay Later" services, please note that a 7% transaction fee will be applied to the refund amount. This fee covers administrative costs and transaction charges from the payment provider.
For refunds processed through installment plans, we recommend contacting the payment provider directly for any specific terms that may apply.
7. Non-Refundable Items
Certain items are exempt from being returned or refunded. These include:
- Items that have been opened, used, or damaged after delivery.
- Custom-made or personalized products.
- Gift cards or items marked as non-returnable.
Please check the product page carefully for specific return conditions before making your purchase.
8. Process for Returning Items
To ensure that your return is processed smoothly, please follow these steps:
- Contact our customer support team at support@rotai.ae with your order details.
- You will be provided with a return authorization number and instructions on how to return the item.
- Pack the item securely in its original packaging, including all accessories, manuals, and tags.
- Ship the item back to us, using a trackable shipping service. You are responsible for the cost of return shipping unless the return is due to our error (e.g., defective item or wrong product).
Please note that we are not responsible for items lost or damaged in transit, so we recommend using a shipping service with tracking and insurance.
9. Cancellations
If you wish to cancel an order, please contact us immediately at support@rotai.ae. Cancellations can only be processed if the order has not yet been shipped. If the item has already been shipped, the return policy will apply.
10. Shipping Fees
Shipping charges are non-refundable. If you receive a refund for a returned item, the shipping fee you paid at checkout will be deducted from your total refund amount unless the return is due to an error on our part.
11. Late or Missing Refunds
If you have not received a refund yet and it has been more than 10 business days since it was processed, please first check with your bank or credit card provider. If there is no update, please contact us at support@rotai.ae so we can further investigate.
12. Changes to the Return & Refund Policy
We may update our Return & Refund Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date at the top of the page will be revised. Please review the policy periodically for updates.