جهاز تدليك شياتسو للرقبة والكتف

Ordered online directly from the ratoi site , excellent service until the product reached but after sale experience not satisfactory . Very upset as I used the product once for 10 min but the product has bruised my skin at the contact points. Personally went to outlet to explain the problem and ensure they can personally see the product issue. The showroom staff said they are not responsible for online purchase, acceptable but as Ratoi staff they are supposed to take the feedback from the customer as these products are related to health and the product being used for neck which is a sensitive place. Also was in touch with the online staff but no response now, as he was the one who advised me to go to showroom even though he knows that the staff are helpless there for online purchase.
I strongly suggest not to go for this product as they have discontinued this version in the showroom (don’t know the reason for a new version if this is effective )Hopefully waiting for a positive response from the staff /company .

Very good experience with buying at Rotai shop… very friendly and helpful support… thx

Great quality

I like it prouct is very nice and best for people who have shoulder pain